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A service provider will contact you to schedule a mutually convenient appointment.

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They visited my home on 5 different occasions.

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No one giving us an answer. More…

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Those living in the Midwest often experience harsh winters that can cause pipes to freeze and bust inside the walls. More…

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The age of the house along with my husband being away from home at least 60 hours a week and having a newborn + a 2 year old prompted us to purchase a plan through AHS. We'd hoped this would alleviate stress and unexpected expenses, but instead it has only added stress to our lives. Just to get a few small leaks repairs has taken over two months and one of them is still not fixed. Their contractor was definitely sketchy. AHS had us find our own contractor to diagnose the other, unfixed leak and said to have the contractor call in. Problem is of course the call wait times are over 30 minutes and the contractor wasn't going to wait on hold that long. I waited and AHS refused to discuss policy coverage on the repair since I wasn't the contractor. AHS refuses to make outbound calls to customers or contractors except if you request a supervisor, then you get a call back within 24 hours with more platitudes, but no actual resolution. Really disappointing. I am buying a 100 year old home with a 50 year old furnace that, while still chugging away, I've researched to find it is incredibly difficult and expensive to get parts for. It will likely need to be replaced within a few years and would certainly save on home heating costs to replace it sooner rather than later.

I was very pleased to see your review of home warranty companies and the way they operate.

We are told that purchasing has to approve our order, but we cannot speak to anyone in purchasing.

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